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Koxim for iPhone

Help & support

Questions about your trips, reminders or Koxim Plus? Start here, or write to us and a person will reply.

Koxim Plus and purchases

Manage or cancel your subscription

  1. Open the Settings app on your iPhone.
  2. Tap your name, then tap Subscriptions.
  3. Choose Koxim Plus and change your plan or cancel.

You can also tap Manage subscription in Koxim's Settings, or open your App Store subscriptions. Cancel at least 24 hours before your renewal date to avoid the next charge. Plus stays active until the end of the period you have paid for.

Restore purchases

New iPhone or reinstalled Koxim? Open Koxim, go to Settings, then tap Restore purchases. Make sure you are signed in to the App Store with the Apple Account you used to subscribe.

Refunds and billing questions

Apple processes all purchases and refunds. Visit reportaproblem.apple.com to request a refund or report a billing problem. We cannot see your payment details or issue refunds ourselves.

Your data

Your trips and lists are stored only on your iPhone. There is no account, and Koxim does not sync between devices.

  • Keep a copy: in Koxim, go to Settings › Export my lists to save or send a text copy.
  • Moving to a new iPhone: Koxim's data can move with an iCloud or computer backup of your device. Export your lists first to be safe.
  • Deleting: delete a trip to remove it, or delete the app to remove all Koxim data from your iPhone.

Read the Privacy Policy for full details.

Reminders not appearing?

  • In Koxim, open Settings › Reminders and check that reminders are on.
  • On your iPhone, open Settings › Notifications › Koxim and turn on Allow Notifications.
  • Check whether a Focus mode is silencing notifications.
  • Departure reminders only appear while something is still unpacked. Checkout reminders only appear until that stay's room check is complete.
  • Check your trip and stay dates, checkout times and time zones.

Common questions

How many trips are free?

The free plan includes one trip at a time, with the complete workflow. Archived trips still count. Deleting a trip frees the slot. Koxim Plus adds unlimited trips and saved lists.

What happens if Plus ends?

Nothing is deleted or locked. Your trips and saved lists stay readable and usable. Plus is needed again only to create more trips than the free plan allows, or to start new trips from saved lists.

How do last-minute items work?

Turn on "Pack at the last minute" for things you are still using, like a charger or toothbrush. They stay on the same list and count toward your progress. The Last minute tab shows what is left, and an optional reminder nudges you before you leave.

How does packing progress count?

Each line counts once. "T-shirts · 3" is one line, checked when all three are packed.

What does the room check do?

It lists the places where you put important things during a stay. Confirm each place once you have packed. Koxim cannot see your room, so results reflect only what you confirm.

Do I have to log where I put things?

No. It is optional and meant for important belongings. Without it, the room check covers common spots such as the bedside, bathroom, wardrobe and safe.

Does Koxim work offline?

Yes. Your lists, stays and room checks are stored on your iPhone and work without a connection. Purchasing and restoring Koxim Plus require internet access.

Do I need an account?

No. Koxim works without sign-up or login.

Share feedback

In Koxim, go to Settings › Help & feedback and tap Share feedback to send your thoughts with any app. You can also email [email protected]. We read every message.